Last updated: July 3, 2026
This Privacy Policy is placeholder text provided for development purposes only, pending review by qualified legal counsel; it does not constitute legal advice. It describes, in general terms, how peeklab.gg collects, uses, and shares your information when you use the Service.
This Privacy Policy describes how peeklab.gg ("Company," "we," "us," or "our") collects, uses, discloses, and safeguards information about you when you access or use peeklab.gg (the "Service"). It applies to all users of the Service, including visitors to our website, registered account holders, and paying subscribers.
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Service. This Policy should be read together with our Terms of Service, into which it is incorporated by reference.
This Policy covers only information collected through the Service. It does not apply to information collected by third parties whose services we integrate with, including Valve Corporation (Steam), Stripe, Dathost, or Hetzner, each of which maintains its own privacy practices as described in Section 5.
We collect the following categories of information in order to provide, maintain, and improve the Service.
Account Information. When you register, we collect your email address and, if you authenticate through Steam, your Steam ID and OpenID identifier. This information identifies your account and links your training sessions to you.
Gameplay and Session Data. As you use the Service, we collect performance and session data generated during your training, including kill events, reaction times, accuracy statistics, and your session history. This data powers your dashboard, statistics, and progress tracking.
Technical Data. We automatically collect certain technical information, including your IP address, browser type, and device identifiers. Your IP address is used, among other things, to construct the "steam://" server connect string that launches CS2 and connects you to the correct dedicated game server instance.
Payment Data. When you purchase a subscription, payment is processed by our third-party payment processor, Stripe, Inc. We receive limited transaction and billing details necessary to manage your subscription. We do not collect or store your full payment card number; that information is handled directly by Stripe.
We use the information we collect for the following purposes: to create and manage your account; to authenticate you and maintain your session; to provide the core training functionality of the Service, including connecting you to game server instances; and to generate and display your performance statistics and session history.
We also use your information to process payments and manage subscriptions; to communicate with you about your account, transactions, and important changes to the Service; to monitor, maintain, and improve the security, stability, and performance of the Service; and to detect, investigate, and prevent fraudulent, abusive, or unlawful activity.
Where permitted by law, we may use aggregated or de-identified data — which does not identify you personally — for analytics, research, and to understand how the Service is used so that we can improve it.
We process your information only where we have a lawful basis to do so, including your consent, the performance of our contract with you, our legitimate interests in operating and improving the Service, and compliance with our legal obligations.
We retain your personal information for as long as your account remains active and for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.
Account information is retained for the life of your account. Gameplay and session data is retained to provide you with historical statistics and progress tracking for as long as your account is active. Payment and transaction records are retained for the period required by applicable tax, accounting, and legal obligations.
When your account is deleted, we will delete or de-identify your personal information within a reasonable period, except where we are required or permitted by law to retain it. Backups and logs containing your information may persist for a limited additional period before being overwritten in the ordinary course of our operations.
We implement reasonable technical and organisational measures designed to protect your information against unauthorised access, disclosure, alteration, and destruction. These measures include, where appropriate, encryption of data in transit, access controls, and the use of reputable infrastructure and payment providers.
However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security, and you provide your information at your own risk.
You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices. If you believe your account has been compromised, please contact us immediately using the details in Section 12.
Depending on your jurisdiction, you may have certain rights in relation to your personal information, including: the right to access the information we hold about you; the right to correction of inaccurate or incomplete information; the right to deletion of your information; the right to data portability; the right to object to or restrict certain processing; and the right to withdraw consent where our processing is based on consent.
Withdrawing your consent will not affect the lawfulness of any processing carried out before you withdrew it, and may affect our ability to provide certain features of the Service.
To exercise any of these rights, please contact us at privacy@peeklab.gg. We may need to verify your identity before responding to your request. We will respond within the timeframe required by applicable law. You also have the right to lodge a complaint with your local data protection authority.
The Service is operated using infrastructure and service providers that may be located in countries other than the one in which you reside. As a result, your information may be transferred to, stored in, and processed in a country whose data protection laws may differ from those of your jurisdiction.
Where we transfer personal information across borders, we take steps to ensure that appropriate safeguards are in place to protect your information consistent with this Privacy Policy and applicable law, including, where required, the use of recognised transfer mechanisms and contractual protections with our service providers.
By using the Service, you acknowledge that your information may be transferred to and processed in jurisdictions outside of your country of residence.
The Service is not directed to children, and you must be at least 13 years of age to use it, consistent with our Terms of Service. We do not knowingly collect personal information from children under the age of 13.
If you are under 18, you may use the Service only with the involvement and consent of a parent or legal guardian, as described in our Terms of Service.
If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete that information promptly. If you believe that a child under 13 has provided us with personal information, please contact us at privacy@peeklab.gg.
We may update this Privacy Policy from time to time to reflect changes in our practices, the Service, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice through the Service or by other means.
Your continued use of the Service after any such changes take effect constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us.
You can reach our team by email at privacy@peeklab.gg. We will make reasonable efforts to respond to your enquiry promptly and, where applicable, within the timeframe required by law.
This document was last updated on July 3, 2026. Questions? privacy@peeklab.gg